Shipping Information

We understand the value of your time. We can say that with great honor that we are never late and our customer’s

shipments reach their destinations within the prescribed time. We offer very
economical rates with effective tracking of your shipments.

When you place an order on gamesbroad.com, you will receive an order
confirmation call from our customer service representative within 8 to 12
hours. After you have confirmed your order, consignment will be dispatched
immediately and it will reach you anywhere in Pakistan within 4-5 working days.
Your delivery is made through Leopards Courier.

You can track your order by online tracking, SMS, email or call our customer
service center if unexpected delays occur with your order, which is highly
unlikely. Our customer service department will effectively act to solve your
problem and rectify it by taking necessary actions.

Order Confirmation

To confirm the order our customer service representative will call you
within 8 to 12 hours. In case you do not receive the call, our customer service
representative will call you 3 time. If you do not respond all 3 calls for
order confirmation. Your order will be considered cancelled. You will also
receive timely emails about your order confirmation process. And only upon
confirmation from you, we will dispatch your order.

Cancellation

We believe in store choices and work our way to provide our customer with
best services and care. Therefore, you have the option to cancel your order by
informing us at Gamesbroad.com or calling at our customer service department.
Please note that the shipment or the item you ordered will be dispatched within
24 hours, hence order can only be cancelled at the time of the order
confirmation call. Once you have confirmed the order it will not be canceled.

Dispute & Returns

Buying or Selling at Gamesbroad.com is not risky at all. If you are not
satisfied with your received order due to a legitimate dispute, your order will
be returned along with your money. You can contact Gamesbroad customer service
department by email, SMS or call. Our customer service department is also
available 24 hours a day and 7 days a week. The customers should inform Gamesbroad
within 2 days of receiving the order. Once the customer has informed about the
return of order, our shipping partner will collect that order within 5 working
days. Gamesbroad will issue you a refund coupon code which will reflect on the Gamesbroad.com
website. The customer can use that coupon to order a new item he/she likes.

Note: Make sure the items are completely intact
(unused) i.e. the item must contain all the original tags and packaging. There
are no returns on wedding category items. Our team of gamesbroad.com itself
will deliver these goods and ensure the product’s fitness and quality by the
buyer at the time of the delivery. Once the delivery has been accepted, no
returns are accepted.